CASHLESS PAYMENTS AT SMOKED & UNCUT - THE PIG-AT BRIDGE PLACE

GET WRISTBAND READY FOR SATURDAY 13TH AUGUST 2022

Smoked & Uncut is a cashless festival... that's right, no coins, notes or drinks tokens in sight. So we want to make sure you are all prepped and ready for quicker payments and faster queues before the festi-fun! 

Please note it will take up to 30 mins for your ticket barcode to activate.

Refunds

What about refunds?

Automatic refunds - if you topped up through your Personal Account:

To make the experience even more user-friendly, if you register an online Personal Account, you will now be able to receive a fully automatic refund of any money you don't spend at the festival! This service will refund you directly back to your credit or debit card. Once you've set up your account, you don't need to do anything further to activate your refund - it will happen all by itself as if by magic.

Automatic refunds will be initiated from Monday 15th August at 9am after the event, provided you have set up your account, and you can expect to receive funds between 7-10 working days, depending on your bank. 

Manual refunds - if you have only topped up at a Top Up Station:

If you topped up at a Top Up Station at Smoked & Uncut with cash or card and did not create an online Personal Account, you will need to retrospectively create one to get any unspent money refunded. We will be in touch on the Friday after the festival to remind you to claim your refund. You will need your Wristband to do this.

WE REPEAT, DO NOT THROW AWAY YOUR WRISTBAND! TAKE A PHOTO OR MAKE A NOTE OF THE NUMBERS ON THE BACK. YOU WILL NOT BE ABLE TO CLAIM ANY ON-SITE TOP UP AMOUNTS WITHOUT THIS.

Please note that you are responsible for providing Smoked & Uncut the correct information.

Please note you must save your card details when topping up online to ensure you receive an automatic refund. Without saving the card details Weezevent won't be able to action an automatic refund, as there won't be any card details saved to send the funds to.

If you have set up a personal account and topped up online, but then also top up further at the festival using cash or card, this will also be refunded.

 

Will there be a transaction fee?

There will be no transaction fee on your cashless refunds. 

Any other questions?

Head over to the Cashless FAQ page for all of the answers to your burning wristband questions.