FAQs

Tickets

Please make sure that you remember to bring along a copy of your e-ticket or have your confirmation e-mail open on your phone or tablet so that we can make sure your entrance into the festival is a smooth as possible. Tickets are non-refundable and non-transferable to other festival dates. If you are no longer able to make it we are very happy for you to pass your ticket on, please just give them your e-ticket so that they can enter the festival.

Gates open

At 11.30am- you are welcome to arrive before, but we will kindly ask you to wait by your car in the parking field until we are ready to open the festival area. Entertainment will start from 12pm.

Security

Our independent security team will be carrying out bag searches at the ticket desk upon entry; your safety is our prime concern.

Parking

Parking arrangements are different at each festival, however due to the volume of guests expected, only HOTEL RESIDENTS will be able to park in our hotel car parks. All Festival Ticket holders will park in our festival car parks.

DISABLED PARKING will be offered upon request.

Further Car Parking information will be released in spring 2018.

Camping

Camping is NOT permitted at any of the Smoked & Uncut Festivals. The festivals run from 11.30am-10.00pm. Festival attendees will not be allowed to stay on the site once the festival has ended each day.

If you would like to make a weekend of it you can book a room with the hotels directly or choose the Glamping ticket packages at Lime Wood and THE PIG-near Bath (£850 for 2 for the weekend).

Festival Food & Drink Stalls

We will have a wide selection of festival food available throughout the events, all to be washed down with something from our numerous bars! Soft drinks and bottled water will be available from our re-hydration station. We kindly ask that people do NOT bring their own food and drink for the day, all items must be purchased on site.


Pop Up Restaurant Feasting Experiences

As well as the Festival-Food stalls, there will be a few options for seated feasting at each festival. Tickets for seated feasting will be available online at www.smokedanduncut.com from spring 2018.

Seated Feasting tickets will be purchased in addition to a Festival Entrance ticket. Festival Go-ers will only be able to access the festival site with an Entrance Ticket. If you have purchased a Feasting ticket this can be used to Check into your Feasting Tent once you are on site. If you only have a Feasting ticket then you will not be able to get into the festival.

Token System

All food and drink will need to be purchased using our token system. Tokens will be available to buy as you enter the festival area. Both cash and card will be able to be used to purchase the tokens. It will cost £5 for each black token. If something is ½ a token, change will be given in the form of a pink token which can be used towards other items. There is no cash machine on site, so please bring cash with you.

All tokens are only refundable on the day, but not after the event has taken place.

Kids

Children 14 and under go FREE, but will still need to a Kid’s Ticket to enter the festival site. Ages 15 and up will need an Adult Festival Entrance Ticket (£37) to enter the festival site.

There will be a Kids Area to play in, but we do ask that children are supervised at all times.

Dogs

We operate a No Dogs policy across all Smoked & Uncut festivals.

Seating and the Weather

Straw bales will be placed around the area but these will be limited. Please feel free to bring rugs, blankets, pop up chairs etc to make yourselves comfortable. If it is looking like a wet day, there will be some very limited cover available under tents and we will have plastic ponchos available for you to use…..but you might want to bring some wet weather gear and an umbrella just in case!

You are welcome to bring your own pop up gazebos/covers, but we ask for these to be placed at the back of the seating areas so that they do not obstruct the view for others.

Glamping

(available at Lime Wood and THE PIG-near Bath).

Glamping tickets admit two people (£850), with full details of the package explained the Glamping page of the website. The Glamping Village will be situated a short walk from main festival site and access is from Friday afternoon. Tickets are purchased with a deposit online, once the £50 deposit has been paid, Glampers will be contacted by the Reservations team of the festival hosting hotel to make final payment of £800. Full festival information and details of the weekend will be sent to Glamping guests prior to arrival. Glamping is strictly adults only.